Create and manage your personal DiriGo Pass account online or through the UMO Mobile App. Once you create an account, you can add stored value, make transfers, and monitor your account activity all in one place.

How to Download and Register the Umo Mobility Mobile APP 

Translated instructions on How to Download and Register your DiriGo Pass Mobile App.
English — DiriGo Pass Mobile App
Arabic – DiriGo Pass Mobile App
French — DiriGo Pass Mobile App
Portuguese — DiriGo Pass Mobile App
Somali — DiriGo Pass Mobile App
Spanish — DiriGo Pass Mobile App

How to Register your DiriGo Pass Card 

Translated instructions on How to Register your DiriGo Pass Smart Card.
ENGLISH – DiriGo Pass Smartcard
ARABIC — DiriGo Pass Smartcard 
FRENCH — DiriGo Smart Card instructions
PORTUGUESE — DiriGo Pass Smartcard 
Somali — DiriGo Pass Smartcard
Spanish – DiriGo Pass Smartcard

You are able to get a DiriGo Pass smartcard at our office locations: 

When you add money to your account, it becomes stored value. You use this stored value to pay as you ride. You can load a minimum of $5.00 and a maximum of $200 into your account. If you create an account, you can use a debit or credit card to set up an autoload where your account will add more stored value when the balance goes below $5.00.

Yes, we will still accept cash. You must pay exact fare. However, there will be no paper transfers, so each ride will cost you exact fare. 

Yes. Under our fare policy, DiriGo Pass offers reduced fare for seniors (65+); persons with disabilities, veterans and active duty military, youth (ages 6-18), and Medicare cardholders. To pay reduced fare, if you don’t already have a reduced fare card you can apply for reduced fare status by completing an application at the METRO Pulse, the Saco Transportation Center, and South Portland City Hall. Riders eligible for reduced fare may pay with cash, a DiriGo Pass smartard, or DiriGo Pass Mobile App.

The fare for all local routes on all service providers are $2.00. The BREEZ is $4.00. The ZOOM Express Line is $5.00. Reduced fare rate is half of the full fare listed for all routes. When you pay using your DiriGo Pass, you receive a 90 Minute pass to ride all routes. For example, if you scan or tap onto a BREEZ bus, you can ride any Local or Express bus as long as you board within 90 minutes. Cash Riders on METRO and BSOOB Transit must pay per boarding NO TRANSFERS. 

Greater Portland Metro and BSOOB Transit are holding public meetings to present information on possible fare changes.
More details at: https:  gpmetro.org/fare-policy-update/

If you lose a DiriGo Pass smartcard that is linked to an account, report your lost card by calling Customer Service at 833-272-7270. Provide your username or email address to verify the card is linked to your account. Once verified, we will transfer stored value, any daily or monthly caps, and your account balance will be moved to your new card. If you have not linked your card to an account, there is no way to recover your stored value or fare caps because we cannot verify that you own the card.

DiriGo Pass smartcards are available at no cost to riders.

The cost to replace a lost or stolen card is $5.00.

You can add stored value to your DiriGo Pass smartcard account at the METRO Pulse at Elm Street (downtown Portland), Saco Transportation Center, South Portland City Hall and online. 

For both your DiriGo Pass smartcard and the DiriGo Pass Mobile App, all CVS and 7-Eleven locations in the Greater Portland area can also be used to load value onto your account. Please check back for more businesses and locations as we grow our Reload Network. 

You can still go to these participating locations to add value to your smartcard. The purchase  will go to stored value and will not be used for a Ten Ride Pass unless the purchase is made online, through the UMO app, or through a participating agency location (Metro, BSOOB Transit, and South Portland Bus).

No. Your DiriGo Pass account requires you choose which one you prefer. 

No, each person must have their own unique DiriGo Pass smartcard or mobile app. 

The DiriGo Pass reader knows whether you are boarding a Local, Express, or ZOOM Express service and deducts the appropriate fare from the stored value in your account, no matter what fare type you are. 

During the Fare Deal Promotion — March 1, – September 30, 2023 — your DiriGo Pass will automatically be charged the discounted price.

Green = Fare is paid for. You may board.

Yellow = Low balance. You will need to add stored value to your account. You may board. 

Red = No money in your account. You will need to add stored value before you can board. Please contact customer service.