From March 1 – September 30, 2023, Greater Portland METRO, Biddeford Saco Old Orchard Beach Transit, and South Portland Bus Service are discounting bus fare on their transit systems. All bus rides will be half of their regular price during this promotion, including local and express service and full and reduced fares. The discounted fares are available to riders using either cash or the DiriGo Pass.
Press Release – HERE

 Ridership on transit systems in southern Maine, and across the country, is still below 2019 levels. The Fare Deal aims to welcome new and returning passengers back to transit by providing an even more affordable alternative to driving and rideshare services.

Yes, all single-ride tickets will continue to work during the Fare Deal; however, they will remain single-ride tickets (they will not work twice). During the Fare Deal, single-ride tickets will be sold at the “Fare Deal” rate, and will no longer work after September 30, 2023. Passengers holding full-price single-ride tickets purchased before March 2023 can wait to use these tickets after the Fare Deal promotion expires.

All payment methods (DiriGo Pass, Umo, and cash) apply to the Fare Deal. You pay 50% of your base fare no matter how you pay.

Yes! Reduced fare passengers’ fares will be reduced from $1 to $0.50 during the promotional period (March 1, 2023 to September 30, 2023). 

All fares are reduced by 50% during the promotional period (March 1, 2023 to September 30, 2023), including routes with higher base fares such as the BREEZ and ZOOM. The fare for BREEZ is reduced from $4 to $2, and the fare for ZOOM is reduced from $5 to $2.50. The 50% promotional fare reduction is applied to reduced fares as well. 

As part of the Fare Deal, fare caps are also cut by 50% during the promotional period (March 1, 2023 to September 30, 2023). The fare caps for standard-fare, local bus trips is reduced from $6 per day to $3 per day and $60 per month to $30 per month. This 50% reduction is also applied to fare caps for higher-fare routes (BREEZ and ZOOM) as well as reduced-fare fare caps. To learn more about fare capping, click here. 

The Fare Deal is made possible via funding from the American Rescue Plan Act (ARPA), a federal bill that allotted funding to METRO, South Portland, and Biddeford Saco Old Orchard Beach Transit (BSOOB) in a competitive regional process. This federal funding is being used to offset each agency’s operating costs during the promotional period. The funding is limited, so it cannot be applied toward a permanent fare reduction. 

Create and manage your personal DiriGo Pass account online or through the UMO Mobile App. Once you create an account, you can add stored value, make transfers, and monitor your account activity all in one place.

You are able to get a DiriGo Pass smartcard and any of our office locations: 

Coming SOON:
Effective March 1 – September 30, 2023, all fares — local and express, full and reduced —  will be 50% off.

The fare for all local routes on all service providers are $2.00. The BREEZ is $4.00. The ZOOM Express Line (Purple) is $5.00. Reduced fare rate is half of the full fare listed for all routes. When you pay using your DiriGo Pass, you receive a 90 Minute pass to ride all routes. For example, if you scan or tap onto a BREEZ bus, you can ride any Local or Express bus as long as you board within 90 minutes. Cash Riders on METRO and BSOOB Transit must pay per boarding NO TRANSFERS. Transfers for all South Portland Bus Service routes are still available. 

When you add money to your account, it becomes stored value. You use this stored value to pay as you ride. You can load a minimum of $5.00 and a maximum of $200 into your account. If you create an account, you can use a debit or credit card to set up an autoload where your account will add more stored value when the balance goes below $5.00.

Yes, we will still accept cash. You must pay exact fare. However, there will be no paper transfers, so each ride will cost you exact fare. 

*South Portland Bus Service has paper transfers for South Portland routes only. 

Yes. Under our fare policy, DiriGo Pass offers reduced fare for seniors (65+); persons with disabilities, veterans and active duty military, youth (ages 6-18), and Medicare cardholders. To pay reduced fare, if you don’t already have a reduced fare card you can apply for reduced fare status by completing an application at the METRO Pulse, the Saco Transportation Center, and South Portland City Hall. Riders eligible for reduced fare may pay with cash, a DiriGo Pass smartard, or DiriGo Pass Mobile App.

No. Your DiriGo Pass account requires you choose which one you prefer. 

How to Download and Register the Umo Mobility Mobile APP 

Translated instructions on How to Download and Register your DiriGo Pass Mobile App.
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How to Register your DiriGo Pass Card 

Translated instructions on How to Register your DiriGo Pass Card.
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No, each person must have their own unique DiriGo Pass smartcard or mobile app. 

The DiriGo Pass reader knows whether you are boarding a Local, Express, or ZOOM Express service and deducts the appropriate fare from the stored value in your account, no matter what fare type you are. 

During the Fare Deal Promotion — March 1, – September 30, 2023 — your DiriGo Pass will automatically be charged the discounted price.

If you lose a DiriGo Pass smartcard that is linked to an account, report your lost card by calling Customer Service at 833-272-7270. Provide your username or email address to verify the card is linked to your account. Once verified, we will transfer stored value, any daily or monthly caps, and your account balance will be moved to your new card. If you have not linked your card to an account, there is no way to recover your stored value or fare caps because we cannot verify that you own the card.

DiriGo Pass smartcards are available at no cost to riders.

The cost to replace a lost or stolen card is $5.00.

You can add stored value to your DiriGo Pass smartcard account at the METRO Pulse at Elm Street (downtown Portland), Saco Transportation Center, South Portland City Hall and online. 

For both your DiriGo Pass smartcard and the DiriGo Pass Mobile App, all CVS and 7-Eleven locations in the Greater Portland area can also be used to load value onto your account. Please check back for more businesses and locations as we grow our Reload Network. 

Green = Fare is paid for. You may board.

Yellow = Low balance. You will need to add stored value to your account. You may board. 

Red = No money in your account. You will need to add stored value before you can board. Please contact customer service.